Privacy Policy
This policy explains how Astratechnos Ltd. collects, uses, and protects personal information when you use our website or engage our services.
1. Introduction
Astratechnos Ltd. ("Astratechnos," "we," "us," or "our") respects your privacy and is committed to protecting personal information you share with us. This Privacy Policy explains what information we collect through astratechnos.com and in the course of delivering our IT, information & data, and education & training services, how we use it, and the choices available to you.
2. Information We Collect
We may collect the following categories of information:
- Contact details you provide via our contact form, email, or phone, such as name, email address, phone number, and company name.
- Engagement information shared when scoping or delivering a project, such as project requirements, business context, or (where relevant to a specific Engagement and governed by a separate agreement) Client Materials.
- Training and course data such as attendance, course progress, and assessment results for participants in our education and training programs.
- Recruitment information such as CVs, cover letters, and interview notes submitted through our Careers page.
- Technical data such as IP address, browser type, device information, and pages visited, collected automatically when you use our Site.
3. How We Use Information
We use personal information to: respond to inquiries and provide requested information; deliver, administer, and improve our Services; manage training program enrollment, delivery, and certification records; process job applications; send administrative communications related to an active Engagement; and, where you have opted in, send occasional newsletters or updates about our services. We do not use personal information for automated decision-making that produces legal or similarly significant effects without human review.
4. Cookies & Tracking
Our Site may use essential cookies required for basic functionality and, where enabled, analytics cookies that help us understand how visitors use the Site in aggregate. You can control cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to browse the Site or contact us.
5. Data Sharing
We do not sell personal information. We may share personal information with: service providers who support our operations (such as hosting, email delivery, or scheduling tools) under confidentiality obligations; professional advisors where necessary for legal, accounting, or insurance purposes; and regulatory or law enforcement authorities where required by law. Any third party processing personal information on our behalf is contractually required to protect it consistently with this policy.
6. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction, including access controls, encryption in transit where applicable, and regular review of our internal data-handling practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements. Contact form inquiries that do not result in an Engagement are typically retained for up to 24 months. Records related to active client Engagements are retained in accordance with the terms of the applicable agreement and applicable statutory requirements. Job applicant data is retained for up to 12 months unless you request earlier deletion or a longer period is required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to: request access to the personal information we hold about you; request correction of inaccurate information; request deletion of your information, subject to legal or contractual retention requirements; object to or restrict certain processing; and request a copy of your information in a portable format. To exercise any of these rights, contact us using the details below. If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
Our Site and Services are intended for business professionals and adult learners. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. International Transfers
As Astratechnos works with clients and service providers in multiple regions, personal information may be transferred to and processed in countries outside your own. Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, consistent with applicable data protection law.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Material changes will be reflected by updating the "Last updated" date above. We encourage you to review this page periodically.
12. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact:
Astratechnos Ltd. — Data Protection Contact
Level 6, Meridian House, 48 Harbourview Quay, Dublin 2, D02 XN91, Ireland
Email: info@astratechnos.com